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Executive Director, Exec & Publisher Relations (NA)

Posted: Apr 15, 2019

Essential Functions:

  • Develop and implement strategies to further enhance client management, customer service and catalog management processes.
  • Develop and implement strategies to further enhance our affiliate experience as it relates to online services, tools, and statements.
  • Manage a set of activities to assure the integrity and completeness of high value works.
  • Monitor and assess impact of changes related to copyright law, regulatory, or industry standards. When applicable, lead change efforts to ensure BMI is current with changes.
  • Manage key publisher client relationships to ensure all requests, issues or needs are addressed in an appropriate and timely manner.
  • Provide leadership, direction and oversight to the teams responsible for customer service and catalog management.
  • Provide tactical and strategic recommendations to improve customer service and catalog management service levels, policies, and procedures.
  • Develop, maintain and communicate copyright data policies with all relevant stakeholders.
  • Liaise between internal cross functional teams, affiliates, and partners to ensure the timely and successful delivery of solutions.
  • Analyze and interpret data and copyright documentation to provide solutions for complex administration scenarios.
  • Lead or work with other BMI team members on various task forces within the company to develop solutions and strategies for current and future BMI initiatives.
  • Oversee continuous improvement efforts across the customer service and administration teams.
  • Monitor and assess current market trends and the effects on BMI customer service, administration practices, policies, and procedures.
  • Provide tactical and strategic recommendations to improve copyright data and its use within BMI’s processes.
  • Oversee efforts to identify and implement quality control processes and policies across the administration area.
  • Work closely with IT and the business units on customer service and administration system/technical projects. This includes backlog management and influencing priority work on the Administration Team roadmaps.
  • Participate in or represent BMI in cross-industry initiatives.
  • Lead and oversee teams responsible for data preparation and delivery.
  • Build and manage relationships with BMI publishers and other industry partners.
  • Serve as a copyright and administration advisor for the Legal, Licensing and Creative teams.
  • Develop and maintain departmental SOP’s and policies.
  • Prepare metrics and other reports as needed.
  • Support the Distribution Product Owners by providing observations and recommendations for enhancements to the distribution supply chain.
  • Support BMI Core Values and cultivate a culture of diversity and inclusion.
  • Other duties as assigned

Education:

Bachelor’s Degree (an emphasis in Music Business Preferred) or commensurate Music Business Experience. MBA preferred.

Experience:

  • Minimum ten (10) years with related experience in copyright, royalties, and music licensing.
  • Minimum Seven (7) years management experience.
  • Advanced proficiency with Microsoft Office suite.

Skills and Abilities:

  • Analytical, creative, and innovative approach to problem solving.
  • Must be proactive in setting and meeting goals and objectives.
  • Change leadership.
  • Demonstrated experience in effectively leading projects through to completion. Must be results driven, and detail-oriented, with the ability to organize, prioritize and follow-through.
  • Strong communication skills both verbally and written.
  • Strong interpersonal and organizational skills.
  • Strong knowledge of basic accounting and finance principles.
  • Ability to maintain the highest level of confidentiality/discretion.

 

BROADCAST MUSIC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER: All applicants will receive equal opportunity for employment without regard to race, creed, color, sex, age, national origin, marital status, veteran status, or disability.

Apply here.  

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